Alberta Municipal Services Corporation (AMSC), a wholly-owned subsidiary of the AUMA, has been in operation since 1968 and has grown to the present day providing aggregated services to member municipalities, their employees and their associates throughout the province of Alberta. To ensure the needs of membership were met, the AUMA evolved into two separate legal entities January 1, 2005.

AMSC uses two basic models in the delivery of services. The first model being the aggregator with 100% outsourcing through managed contracts and service standards which include continuous member feedback and improvements. The second is through the AMSC customer service center with partial outsourcing with management of the contracts. The outsourcing services are segregated by specialty or expertise so that the partner is clearly looking out for the best interest of the program and service for the members.

There are four decision-making Boards:

1. AMSC Board – accountable to members for overall direction and effectives of all services, new and current, including current energy aggregation, employee benefits, and general insurance activities.
2. AMSCIS Board – accountable to members for overall direction and effectives of all new and current, services for employee benefits, general insurance and risk management activities through this licensed agency.
3. APEX Board – accountable to members for overall direction and effectiveness of this supplementary defined benefit pension plan, as well as evolution of new or refined pension service as required.

4. MUNIX Board – accountable to those signatory to the insurance reciprocal agreement or the overall direction and effectiveness of this self-insurance vehicle.

For coordination and integration, there are two committees common to both AUMA and AMSC

1. Executive Committee – accountable to the members for overall consistency and coherence of long range and implementation strategy, and coordination of resource allocation and information flow across decision making bodies to ensure advocacy and member services activities are aligned and mutually supportive. Also accountable for reviewing all plans and implementation activities of decision making bodies to ensure continuing attention to the need to build and sustain municipal capacity.
2. Audit Committee – accountable to members for the overall probity and integrity of financial systems and practices across both advocacy and customer service activities.

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