Staff

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Staff

AUMA/AMSC Staff

AUMA position

AMSC position

Both

Executive Management

	John McGowan Chief Executive Officer jmcgowan@auma.ca Duties: Board of Directors Executive Committee/Governance Committee Senior Government liaison AMSC Business Partner Liaison Business plan/budget Media Inquiries
	Sue Bohaichuk Executive Officer, Advocacy sbohaichuk@auma.ca Duties: Policy Development & Advocacy Federal/Provincial Government Relations AUMA Board Committees
	Dan Rude Chief Financial Officer drude@auma.ca Duties: Responsible for financial services Responsible for financial stewardship of organization Strategic and business planning Membership fees Staff benefits administration Audit & Finance Committee Investment Advisory Committee Investment Committee

Brian Hamblin
Executive Officer, Risk & Energy Services
bhamblin@auma.ca
Duties:

Risk, Energy, MuniFunds and New Business team leaders
Shared services contract management
Monitors and manages compliance
Business Partner Management
Addresses customer issues

Wendy Graden
Executive Officer, HR and Corporate Communications
wgraden@auma.ca
Duties:

Benefits Services, Retirement Services
Corporate Services branches
Customer service issues
Business partner relationships
Communications, Media, IT
Overall reporting to the CEO and AMSC and APEX Boards of Directors, as required

Management

	Michael Bevan Acting Director, Client Development mbevan@auma.ca Duties: Client relationship management Client retention Strategic and business development planning and execution Represents all services offered through AMSC
	Rachel Bocock Director, Policy rbocock@auma.ca Duties: Sustainability & Environment Committee Transit First Impressions Community Exchange
	Will Burtenshaw Senior Director, Risk, Claims & Other Services wburtenshaw@auma.ca Duties: Manages risk management services Develops risk assessment methodologies Creates and manages risk awareness and education tools Administers claims processes Other Services (Casual Legal, etc.)
	Shirley Dumbleton Director, Insurance Services sdumbleton@auma.ca Duties: Directs general insurance services Develops new business Manages marketing strategy Manages customer relationships and services
	Bernie Gold Director, Retirement Services bgold@auma.ca Duties: Manages APEX, MuniSERP and RRSP Manages marketing strategy Manages customer relationships Administers claims processes
	Brian Jackowich Senior Director, Energy and New Services bjackowich@auma.ca Duties: Manages AMSC Energy Services Program Provide input into strategic planning related to energy programs Works with customers and stakeholders internally and externally to help ensure growth and success of programs Provide advocacy advice related to energy programs
	Alvin Law Director, Retail Energy Operations alaw@auma.ca Duties: AMSC Energy Aggregation Program management Key contact to energy participants Ensure timely resolution of program issues Manages customer service centre - Energy

	Loreen Lennon Senior Director, Corporate Services llennon@auma.ca Duties: Manages corporate services Corporate communications Marketing & sales Media relations Government relations Events Information & communications technology
	Malia McGriff Director, Finance mmcgriff@auma.ca Duties: Supervision of the Finance department, inclusive of accounts payable, accounts receivable, and payroll functions Monthly and annual financial reporting Compliance of all Finance related regulations and legislations Facilitates the preparation of the annual budgets & development of business plans Development of financial policies and procedures
	Paul Mizzi Director, Benefits Services pmizzi@auma.ca Duties: Manages and directs benefits services Manages marketing strategy Manages customer relationships Administers benefits claims processes
	Andrew Riley Director, Client Development ariley@auma.ca Client relationship management Client retention Strategic and business development planning and execution Represents all services offered through AMSC, focusing on Energy Services
	Rod Schatz Senior Director, IT rschatz@auma.ca Duties: planning, organization and operation of information technology services and support across the organization. strategic and tactical IT planning, as well as identifying, selecting, and deploying the appropriate technology resources that will support corporate vision, goals and objectives.
	James Smith Director, Service Development jsmith@auma.ca Duties: Manages and explores new business opportunities for AMSC Lead on development of MuniFunds AMSC Chief Compliance Officer
	Jason Waywood Director, Policy and Advocacy jwaywood@auma.ca Duties: Policy Development Issues and Project Management Committee Coordination Creating Advocacy Strategies and preparing related correspondence, briefings, presentations, speaking point & other materials

Professional Staff

	Bev Baldwin Benefits Services Consultant bbaldwin@auma.ca Duties: Invoices membership Customer service inquiries Manages ongoing enrollment & adjustments Contributes to communications program design & delivery of benefits services
	Sandy Bugeja Senior Priorities Coordinator sbugeja@auma.ca Duties: Responsible for preparing external presentations, agendas and correspondence for the Advocacy team. Responsible for first level response & research on emerging and ongoing Advocacy matters.
	Debby Cook Benefits Services Manager dcook@auma.ca Duties: Claims Management - Customer support - Program development - Wellness program development Information system development and management Financial management practice and processes
	Tawnya Covey Benefits Services Consultant tcovey@auma.ca Duties: Invoices membership Customer service inquiries Manages ongoing enrollment & adjustments Contributes to communications program design & delivery of benefits services
	Karen Diaper Communications Manager kdiaper@auma.ca Duties: Communications, support and advice Social media and writing for all communications platforms Media monitoring Communications planning and implementation
	Cheri Gallagher General Insurance Project Analyst cgallagher@auma.ca Duties: Reviewing specifications Identifying bugs within the system Testing the product prior to the delivery Data migration & roll out
	Preeti Dhuga Senior Accounting Assistant pdhuga@auma.ca Duties: Payroll Grant reports Financial reporting Accounting support
	Bob Hawkesworth Municipal Climate Change Action Centre Coordinator bhawkesworth@auma.ca Duties: Manages the Municipal Climate Change Action Centre – a joint project of AUMA, AAMDC, AENV, and AMA. Manages the implementation of the Municipal Climate Change Action Plan.
	Joanne Juravinski jjuravinski@auma.ca Benefits Services Consultant Duties: Invoices membership Customer service inquiries Manages ongoing enrollment & adjustments Contributes to communications program regarding design & delivery of benefits services
	Anita Kelm Marketing Manager akelm@auma.ca Duties: Annual Convention lead Management of AUMA websites Events management Strategic marketing planning
	Chelsea Koehli Legal Assistant, Insurance Services ckoehli@auma.ca Duties: Drafts, prepares, processes and files routine and complex court documents Conducts legal research utilizing library and internet resources Drafts correspondence such as memos and letters, for signature

	Amelia Leung Senior Accounting Assistant aleung@auma.ca Duties: Payroll & HR function Bank reconciliations Balance sheet account reconciliations Investment accounting
	Shelley Lieu Senior Accountant slieu@auma.ca Duties: Financial systems Financial reports & analysis Regulatory reporting Properties accounting Budgeting
	Susanne Meters Senior Insurance Consultant smeters@auma.ca Duties: Customer service inquiries Manages ongoing enrollment & adjustments Contributes to reporting system
	Amylee Milke Senior Project Coordinator amilke@auma.ca Duties: Business research & analysis Business customer service inquiries New service development
	Peggy Murdock Insurance Claims Manager pmurdock@auma.ca Duties: General insurance program claims management Munix claims examinations & approvals General insurance program inquiries & liaison Munix claims litigation coordinator Assist in risk management inquiries
	Sudha Nair Benefits Services Consultant snair@auma.ca Duties: Invoices membership Customer service inquiries Manages ongoing enrollment & adjustments Contributes to communications program regarding design & delivery of benefits services
	Ashley Nealon Senior Project Coordinator anealon@auma.ca Duties: Business research & analysis Other Services (HR Helpline, etc.) Business customer service inquiries Project management major initiatives
	Michael Parkin Senior Risk and Claims Consultant mparkin@auma.ca Duties: Munix claims examinations & approvals Munix claims litigation input Assist in risk management inquiries
	Zohreh Saher Policy Analyst zsaher@auma.ca Duties: Develop and provide support to implement tools that help municipalities meet their sustainability objectives Explore municipal issues and research options for solutions Research and develop solutions that build municipal capacity
	Rene Schmied Treasury and Business Analyst rschmied@auma.ca Duties: Corporate Treasury Administering the Enterprise Risk Management for AUMA Business Analytics
	Barb Sedgwick Senior Claims Examiner bsedgwick@auma.ca Duties: Munix claims examinations & approvals Munix claims litigation input Assist in risk management inquiries
	Joe Sheplawy Legal Counsel, Insurance Services jsheplawy@auma.ca Duties: Provide legal services for insurance programs provided by AMSC Provide legal representation on insured litigation files Legal services for claims held internally with AMSC Review of all claims to determine if outside legal representation is required Work at achieving prompt and equitable resolution of claims.
	Dina Wali Senior Billing and Customer Care Coordinator dwali@auma.ca Duties: Billing and call centre management Customer interface Document and track customer interactions Provide monitoring and reporting of key performance indicators Investigate billing issues, addressing non-routine requests, facilitating customer analysis, and customer reports
	Gary Williams IT Manager gwilliams@auma.ca Duties: Directs and manages overall IT system IT system & support
	Tymmarah Zehr Senior Project Coordinator, Welcoming and Inclusive Communities tzehr@auma.ca Duties: AUMA’s Welcoming and Inclusive Communities Initiative Come Together Alberta Initiative

Operational Staff

	Robyn Babcock Executive Assistant, Finance rbabcock@auma.ca Duties: Executive Assistant to the Finance Department provide administrative support for the Audit and Finance and Investment Advisory Committees Responsible for releasing accounts payable disbursements Review and process all expense claims
	Karin Boddy Executive Assistant, Executive Officer Risk & Energy Services kboddy@auma.ca Duties: Executive Assistant to Executive Officer Risk & Energy Services
	Amanda Borman Administrative Assistant, Corporate Services aneumann@auma.ca Duties: Administrative support for Corporate Services Events registration, accommodations & vendor liaison
	Lisa Cloutier Administrative Assistant, Risk & Energy lcloutier@auma.ca Duties: Administrative assistance to General Insurance Team Data entry and processing, renewals, new accounts and modifications Provision and collection of information to insurance providers
	Rose Dacyk Executive Assistant - CEO rdacyk@auma.ca Duties: Provide support to the CEO Administrative support for the AUMA Board and Executive Committees: agendas, minutes, & correspondence Scheduling & administration for the CEO
	Jeanie DeGrande Corporate Development Coordinator jpurdue@auma.ca Duties: Board governance Board training Board liaison
	Rhonda Baker Insurance Consultant rbaker@auma.ca Duties: Customer Service enquiries Manages ongoing member enrolment Maintains and manages member files Assists with renewal process
	Gwen Elliott AR-AP Specialist gelliott@auma.ca Duties: Accounts Payable activities Accounts Receivable activities General ledger journal entry Fixed asset accounting
	Maureen Ford Executive Assistant - Advocacy mford@auma.ca Duties: Support to Executive Officer, Advocacy Correspondence Scheduling & administration for the Executive Officer, Advocacy Support to the AUMA Standing Committees & AUMA Committees, Agendas, Minutes, Correspondence
	Sharon Bolton Senior Pension Analyst sbolton@auma.ca Duties: Pension Customer Service Support Member Data Management Benefit Estimate and Settlement Processing Policy and Process Development
	Lisa Saskiw Receptionist main@auma.ca Duties: Main reception New member information Distribution service - fax, e-mail, mailouts Job postings maintaining/ updating main data base Office maintenance
	Modupe Odedina Business Procedures Analyst modedina@auma.ca Duties: Analyze business processes and develop solutions using Sharepoint and/or CRM applications Sharepoint implementation and training IT support

	Laura De Carolis Project Analyst, MCCAC ldecarolis@auma.ca Duties: Provides municipalities with technical assistance, tools and expertise on achieving GHG emissions reductions with a focus on: the provision of policy options, planning and potential funding options; and conducting education and outreach.
	Cheri Gooz Administrative Assistant, Retirement Services cgooz@auma.ca Duties: Administrative support for Retiement Services
	Curtis Horning Water Management Coordinator chorning@auma.ca Duties: assist in the development and reporting of water conservation, efficiency and productivity (CEP) plans promote water audits, demand management initiatives and other best practices in water management; and develop toolkits for small communities
	Arjun KC Project Analyst, MCCAC akc@auma.ca Duties: Provides municipalities with technical assistance, tools and expertise on achieving GHG emissions reductions with a focus on: strategic opportunity identification; and feasibility studies.
	Amanda Marshall Administrative Support, Energy Services ameding@auma.ca Duties: Administrative support to the Energy Services, New business and Claims
	Tim Mazurek Insurance Consultant tmazurek@auma.ca Duties: Customer Service enquiries Manages ongoing member enrolment Maintains and manages member files Assists with renewal process
	Naumann Naushahi IT Network Support Analyst nnaushahi@auma.ca Duties: Desktop and Hardware Support
	Ivana Radojevic Senior Project Coordinator, Welcoming and Inclusive iradojevic@auma.ca Duties: AUMA’s Welcoming and Inclusive Communities Initiative Come Together Alberta Initiative
	Sonia Rakhra Administrative Assistant, Benefits Services srakhra@auma.ca Duties: Administrative support for Benefits Services
	Annette Ross Executive Assistant, HR and Corporate Communications aross@auma.ca Duties: Support to Executive Officer HR & Corporate Communications Correspondence Scheduling & administration for the Executive Officer, HR, Shared Services and Corporate Support to the AMSC, AMSCIS, Munix and APEX Board of Directors
	Darla Draper Technical Assistant, Insurance Services ddraper@auma.ca Duties: Customer support Work with Insurance Consultant to maintain files Process policy changes Assist in the development of the procedures manual
	Janice Vander Spoel Insurance Claims Consultant jvanderspoel@auma.ca Duties: System support to the Claims & Risk Management team Claims preparation & reporting File management Claims Examination

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