• Board of Directors
• Executive Committee
• Senior Government liaison
• Business plan/budget
• Media Inquiries

• Overall advocacy team leader
• Municipal Governance Committee
• Policing Initiatives
• Legal counsel

• Oversees Financial Services team leader
• Strategic & business planning
• Audit & Finance Committee
• Accounting services - payroll, business plan/ budget preparation & budget control
• Membership fees, audits
• Staff benefits administration
• Capital acquisitions

Samantha Garcia
Executive Officer, Risk & Energy Services
sgarcia@auma.ca
Duties:

• Oversees Risk, Energy, MuniFunds and New Business team leaders
• Oversees shared services contract management
• Monitors and manages compliance
• Directs Energy, Insurance, Risk & Claims program review
• Addresses customer issues

• Oversees Benefits Services, Retirement Services, and internal Corporate Services team leaders
• Provides leadership and direction to Corporate Services
• Provides overall reporting to the CEO and Board of Directors, as required

• Invoices membership
• Customer service inquiries
• Manages ongoing enrollment & adjustments
• Contributes to communications program design & delivery of benefits services

• Sustainability & Environment Committee
• Transit
• First Impressions Community Exchange
• Small Communities Committee

• Responsible for preparing external presentations, agendas and correspondence for the Advocacy team.
• Responsible for first level response & research on emerging and ongoing Advocacy matters.

Marc Colbourne
Senior Project Coordinator, Welcoming and Inclusive Communities
mcolbourne@auma.ca
Duties:

• Manages AUMA’s Welcoming and Inclusive Communities Initiative
• Facilitates networks of government departments, organizations and municipalities involved in the issue
• Develops information resources to support municipal action

• Claims Management
   - Customer support
   - Program development
   - Wellness program
      development
• Information system development and management
• Financial management practice and processes

• Customer service inquiries
• Senior underwriting of new and existing member
• Assist Director with renewal process

Preeti Dhuga
Senior Accounting Assistant
pdhuga@auma.ca
Duties:

• Payroll
• Grant reports
• Financial reporting
• Accounting support

• Munix claims examinations & approvals
• Munix claims litigation management
• Assist in risk management inquiries

• Communications support (intranet, website, internet, traditional print)
• Event planning & execution
• Electronic voting
• Market research & support for AUMA and AMSC sales & marketing

• Invoices membership
• Customer service inquiries
• Manages ongoing enrollment & adjustments
• Contributes to communications program regarding design & delivery of benefits services

• Financial systems
• Financial reports & regulatory filing

Joanne McGill
Provincial Coordinator, Municipal Sustainability Planning Initiative
jmcgill@auma.ca
Duties:

• Responsible for the operation of AUMA’s Municipal Sustainability Planning Initiative.
• Provides support, direction and knowledge-sharing for Alberta municipalities that are developing municipal sustainability plans.

• Customer service inquiries
• Manages ongoing enrollment & adjustments
• Contributes to reporting system

Amylee Milke
Senior Project Coordinator
amilke@auma.ca
Duties:

• Business research & analysis
• Business customer service inquiries
• New service development

• General insurance program claims management
• Munix claims examinations & approvals
• General insurance program inquiries & liaison
• Munix claims litigation management
• Assist in risk management inquiries

• Business research & analysis
• Other Services (HR Helpline, etc.)
• Business customer service inquiries
• Project management major initiatives

• Munix claims examinations & approvals
• Munix claims litigation management
• Assist in risk management inquiries

Brad Rabiey
Municipal Climate Change Action Centre Coordinator
brabiey@auma.ca
Duties:

• Leads the Municipal Climate Change Action Centre – a joint project of AUMA, AAMDC, AENV, and AMA.
• Leads the implementation of the Municipal Climate Change Action Plan.

Zohreh Saher
Research Analyst
zsaher@auma.ca
Duties:

• Develop and provide support to implement tools that help municipalities meet their sustainability objectives
• Explore municipal issues and research options for solutions
• Research and develop solutions that build municipal capacity

• Provide legal services for insurance programs provided by AMSC
• Provide legal representation on insured litigation files
• Legal services for claims held internally with AMSC
• Review of all claims to determine if outside legal representation is required
• Work at achieving prompt and equitable resolution of claims.

• Directs and manages overall IT system
• IT system & support

• Accounts payable/receivable

• Assistant to the Executive Assistant - CEO
• Correspondence
• Reception backup

Melodie Bagnall
Business Procedures Analyst
mboyko@auma.ca
Duties:

• Analyze business processes and develop solutions using Sharepoint and/or CRM applications
• Sharepoint implementation and training
• IT support

Karin Boddy
Executive Assistant, Executive Officer Risk & Energy Services
kboddy@auma.ca
Duties:

• Administrative support for the AMSC Board & related Boards and Committees: Agendas, Minutes, Correspondence
• Scheduling & administration for Executive Officer Risk & Energy Services

• Administrative assistance to General Insurance Team
• Data entry and processing, renewals, new accounts and modifications
• Provision and collection of information to insurance providers

• Administrative support for Executive Officer Policy & Legal
• Administrative support for Building Communities, Municipal Governance, Sustainability & Environment/Small Communities Committees: agendas, minutes & correspondence

• Pension Customer Service Support
• Member Data Management
• Benefit Estimate and Settlement Processing
• Policy and Process Development

Vacant
Receptionist
main@auma.ca
Duties:

• Main reception
• New member information
• Distribution service - fax, e-mail, mailouts
• Job postings maintaining/ updating main data base
• Office maintenance

• Administrative support for Benefits, Retirement Services and Client Development areas

• Customer Service enquiries
• Manages ongoing member enrolment
• Maintains and manages member files
• Assists with renewal process

• Invoices membership
• Customer service inquiries
• Manages ongoing enrollment & adjustments
• Contributes to communications program regarding design & delivery of benefits services

• Administrative support for the AUMA Board and Executive Committees: agendas, minutes, & correspondence
• Awards coordinator
• Scheduling & administration for the CEO

Amanda Marshall
Administrative Support, Energy Services
ameding@auma.ca
Duties:

• Administrative support to the Energy Services, New business and Claims

• Customer Service enquiries
• Manages ongoing member enrolment
• Maintains and manages member files
• Assists with renewal process

• Administrative support for Corporate Services
• Events registration, accommodations & vendor liaison

• Support to exec officer
• Correspondence
• Scheduling & administration for the Executive Officer, HR, Shared Services and Corporate
• Support to the APEX Board of Directors

Janice Vander Spoel
Insurance Claims Consultant
jvanderspoel@auma.ca
Duties:

• System support to the Claims & Risk Management team
• Claims preparation & reporting
• File management
• Claims Examination

Dina Wali
Accounting Clerk
dwali@auma.ca
Duties:

• Bank reconciliations
• Collections
• Account Reconciliations

Samantha Yon
Technical Assistant, Insurance Services
syon@auma.ca
Duties:

• Customer support
• Work with Insurance Consultant to maintain files
• Process policy changes
• Assist in the development of the procedures manual