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Citizen Engagement

In order to be effective, municipal governments require involvement from the community. Through engaging the public in the decision-making process, municipalities are able to develop policies, programs, and initiatives that are accepted by various stakeholders while building trust within the community. Unfortunately, recent trends have shown that citizen participation in local decision-making is declining. Therefore, it is important that local governments seek new and interesting ways to engage their citizens. 

The Citizen Engagement guide is intended to assist municipalities create an effective engagement plan by providing a usable set of tools to involve citizens in many different ways. The tool will guide you through the formation of a customized engagement plan that is created according to your needs. Through the catalogue of tools, techniques and best practices provided within the program, the toolkit can also be used as a quick resource on different engagement methods you can employ to help engage your citizens.

To access a copy of this toolkit, contact us.

Social media has challenged traditional engagement practices and to prepare municipalities for enhanced citizen engagement, the AUMA and AAMDC are pleased to release a Social Media Reference Guide for municipal citizen engagement. The use of social media can complement current citizen engagement practices and encourage increased involvement through digital means. Click here to access the guide.  Click here to listen to a webinar about the guide.

Social media can be a valuable tool used to engage and advise residents of municipal initiatives and keep them informed of activities within the municipality. Many municipalities are already utilizing social media to engage with their residents and this Resource Guide includes vignettes highlighting how communities in Alberta are incorporating it into their practices, practical tools, best practices and templates to help guide municipal social media practices.

AUMA and AAMDC will continue working together to update the Citizen Engagement Toolkit and will advise members of updated components as they become available.


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