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AUMA toolkits & guides

Welcoming and Inclusive Communities Toolkit

The AUMA’s Welcoming and Inclusive Communities Toolkit offers a framework to help guide users to create a more welcoming and inclusive community. The toolkit walks you through the stages of recognizing the issue, building commitment, designing a vision and strategic plan, designating actions and responsibilities, and celebrating the accomplishments. 

The toolkit expands on what needs to happen during each phase and provides current case studies and best practices from around the province.

Measuring Inclusion Tool for Municipal Governments

Revised in 2019, AUMA’s newly-improved Measuring Inclusion Tool for Municipal Governments helps you to identify areas where your municipal government can improve its policies and practices to become a more inclusive employer, service provider and leader in the community. The Tool offers an easy-to-use approach to survey employees and key stakeholders to rate the municipal government’s inclusiveness across a range of topics such as leadership, human resource practices, employee engagement, infrastructure and land use, social services, resident engagement, economic development, and other topics.

Take the assessment, determine your municipality’s rating, and then check out the Strategies to Improve document for suggested actions to improve your inclusiveness. By repeating the process every few years, you have a valuable method to measure your performance.

While the full version of the Measuring Inclusion Tool is available above, we understand that it can also be helpful to access individual sections of the Tool. The following links may be helpful if you want to email individual sections to users:

Municipalities can use this PowerPoint template to inform an audience on why the municipality is choosing to evaluate its inclusiveness and provide an overview of AUMA's Measuring Inclusion Tool.

Warning: Digital users of the Measuring Inclusion Tool must save the document to a device prior to use. Failure to do so will result in all answers being erased.

Planning together: Guide to municipal immigration action planning in Alberta 

Alberta municipalities are acutely aware of issues around dwindling populations and labour shortages, and know that attracting and retaining newcomers can help with growth. We also know that newcomers will be more attracted to communities that make them feel welcome and included. To help you prepare for their arrival, we have developed the Planning Together Guide. This guide is a tool for municipal immigration action planning in Alberta. It provides ideas to get people working together and helps set targets and develop action plans that complement work already being done in your community. With its step-by-step instructions, this guide includes information on who to include, how to run your meetings, how to create and implement your plan and sample action plans.

Engaging ethno cultural communities: A guide for municipalities

The purpose of the guide is to assist municipalities in developing effective engagement plans that result in building trust and relationships with diverse ethnocultural communities.  

How to create a terms of reference for a WIC committee

This how-to guide will help you create a successful terms of reference for your municipality’s WIC or newcomer committee. A terms of reference will help improve the performance of a committee as it creates a structure through defining the purpose, roles and responsibilities, scope, membership, and decision-making of the committee and generally help you stay organized so that you can produce better outcomes.

Example governance structures used by municipalities:

Welcoming and Inclusive Communities (WIC) Campaign Kit

The WIC Campaign Kit is a brand and visual identity tool to ensure that all visitors, residents and stakeholders immediately recognize the role of WIC in your community. The kit includes poster and newspaper ad templates, suggested t-shirt applications, a rink board template and much more! Please review the Campaign Guidelines for further information about the resources available, guidelines for their usage and instructions for customizing the templates in Adobe InDesign®. For the full suite, users can download the files in Adobe InDesign® or access a selection of files in Microsoft® Word format below.

Presentation template to gain buy-in on WIC

Successful WIC initiatives involve buy-in from council, administration, citizens and community groups.  The WIC buy-in presentation which includes suggestions on how to create a business case for diversity, key messages from the WIC Toolkit, and some general examples of what Alberta municipalities have been doing around WIC.  The presentation includes many areas of focus and allows you to customize the presentation content to meet your needs. Download the presentation here.

WIC Glossary of Terms

New to welcoming and inclusive communities work? Find all the terminology confusing or overwhelming? The language of inclusion is constantly evolving as we develop more sophisticated ways to understand social dynamics and find better language to describe it. The WIC Glossary of Terms is a valuable resource for municipalities to keep up to date with current terms.

Job descriptions

The following municipalities have provided job descriptions as examples of positions that are responsible for inclusionary activities.

If you would like assistance in using any of these tools, contact us.

Housing Hub Access to safe and affordable housing is a key aspect of being a welcoming and inclusive community. Studies have shown that immigrants are often challenged to obtain appropriate housing due to a variety of issues. AUMA's Housing Hub offers information on how to create affordable housing in your community including considerations for how to minimize the potential for discrimination in rental housing.