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AUMA toolkits & guides

Welcoming and Inclusive Communities Toolkit

The AUMA’s Welcoming and Inclusive Communities Toolkit offers a framework to help guide users to create a more welcoming and inclusive community. The toolkit walks you through the stages of recognizing the issue, building commitment, designing a vision and strategic plan, designating actions and responsibilities, and celebrating the accomplishments. 

The toolkit expands on what needs to happen during each phase and provides current case studies and best practices from around the province.

Measuring Inclusion Tool

AUMA’s new and improved Measuring Inclusion Tool allows you to assess and benchmark how welcoming and inclusive your municipality is in 15 different areas such as leadership, human resources, social services, or public attitudes and awareness. To use the tool, simply check off the descriptions that apply to your municipality. Based on your answers, you can rate your municipality based on one of five levels of inclusion. Once you have identified the areas in which you are strong or weak, the Tool offers strategies based on your rated level of inclusion so that you can begin to take steps to improve. Overall, the Measuring Inclusion Tool is an effective way to understand your municipality’s current state of inclusion and measure your progress over time.

We now offer the Tool in two formats. One version for users that prefer to print the document to complete the evaluation by paper and one version for users that prefer to complete the evaluation electronically. The electronic version offers an interactive experience where the user’s responses are automatically totaled and presented on the Summary page.

To help municipalities consolidate the scores of multiple users, we now offer a Measuring Inclusion Tool Calculator. The Calculator is an easy-to-use tool for averaging the scores of all persons that completed the evaluation so that you have an overall rating for each area of focus for your municipality.

To help gain buy-in to use the Measuring Inclusion Tool, consider using this presentation to communicate the benefits to your targeted audience.

PLEASE NOTE: The Measuring Inclusion Tool refers to an Instructional Video on AUMA’s YouTube channel. The video is still in development and will be available in the coming months. As an alternative, please contact us for guidance in using the Tool. 

Planning together: Guide to municipal immigration action planning in Alberta 

Alberta municipalities are acutely aware of issues around dwindling populations and labour shortages, and know that attracting and retaining newcomers can help with growth. We also know that newcomers will be more attracted to communities that make them feel welcome and included. To help you prepare for their arrival, we have developed the Planning Together Guide. This guide is a tool for municipal immigration action planning in Alberta. It provides ideas to get people working together and helps set targets and develop action plans that complement work already being done in your community. With its step-by-step instructions, this guide includes information on who to include, how to run your meetings, how to create and implement your plan and sample action plans.

Engaging ethno cultural communities: A guide for municipalities

The purpose of the guide is to assist municipalities in developing effective engagement plans that result in building trust and relationships with diverse ethnocultural communities.  

How to create a terms of reference for a WIC committee

This how-to guide will help you create a successful terms of reference for your municipality’s WIC or newcomer committee. A terms of reference will help improve the performance of a committee as it creates a structure through defining the purpose, roles and responsibilities, scope, membership, and decision-making of the committee and generally help you stay organized so that you can produce better outcomes.

Welcoming and Inclusive Communities (WIC) Campaign Kit

The WIC Campaign Kit is a brand and visual identity tool to ensure that all visitors, residents and stakeholders immediately recognize the role of WIC in your community. The kit includes poster and newspaper ad templates, suggested t-shirt applications, a rink board template and much more! Please review the Campaign Guidelines for further information about the resources available, guidelines for their usage and instructions for customizing the templates in Adobe InDesign®. For the full suite, users can download the files in Adobe InDesign® or access a selection of files in Microsoft® Word format below.

Presentation template to gain buy-in on WIC

Successful WIC initiatives involve buy-in from council, administration, citizens and community groups.  The WIC buy-in presentation which includes suggestions on how to create a business case for diversity, key messages from the WIC Toolkit, and some general examples of what Alberta municipalities have been doing around WIC.  The presentation includes many areas of focus and allows you to customize the presentation content to meet your needs. Download the presentation here.

WIC Glossary of Terms

New to welcoming and inclusive communities work? Find all the terminology confusing or overwhelming? The language of inclusion is constantly evolving as we develop more sophisticated ways to understand social dynamics and find better language to describe it. The WIC Glossary of Terms is a valuable resource for municipalities to keep up to date with current terms.

Job descriptions

The following municipalities have provided job descriptions as examples of positions that are responsible for inclusionary activities.

If you would like assistance in using any of these tools, contact us.

Housing Hub
Access to safe and affordable housing is a key aspect of being a welcoming and inclusive community. Studies have shown that immigrants are often challenged to obtain appropriate housing due to a variety of issues. AUMA's Housing Hub offers information on how to create affordable housing in your community including considerations for how to minimize the potential for discrimination in rental housing.