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Community Peace Officer, Level 1 Full Time

Job Type: 
Other
Organization: 
Town of Hinton
Competition Number: 
21-34
Job Description : 

Reporting to the Director, Protective Services/Fire Chief, this position seeks compliance and promotes, facilitates, and enforces provisions of municipal and provincial bylaws with an application of fairness and consistency. This position works amicably with the public and other agencies for the purpose of preserving the peace and good of the community through education, compliance, and unbiased application of the law.

Customer Service

  • Promotes a positive, professional image of the Town of Hinton in all interactions and strive to achieve the highest level of customer service
  • Seek to become truly connected in the community, by developing relationships and rapport with visitors
  • Responds in a positive, professional, and timely manner to inquiries, complaints, or suggestions and follow-up as required
  • Defer issues to the appropriate person/department/agency for resolution if needed

Job Knowledge

  • Acting as an ambassador of the Town of Hinton 
  • Aligned activities within council priorities
  • Enforce Municipal Bylaws and Provincial Statues as they appear on the individual appointments 
  • Proactively patrol the Town of Hinton
  • Investigate complaints and take appropriate action to resolve each situation 
  • Assist other Town departments 
  • Complete daily reports and data entry into report exec system
  • Be expected to work on-call shifts during evenings, weekends and on a rotational basis

Teamwork

  • Participate in team meetings 
  • Work in collaboration with other Town of Hinton departments to understand and meet the client’s needs and expectations
  • Willingly takes on a variety of duties as assigned, which may not be part of the regular day-to-day expectations
  • Work in conjunction with outside agencies ie. RCMP, Fish & Wildlife, Commercial Vehicles 

Leadership

  • Behave in alignment with the Town of Hinton values and workplace policies
  • Demonstrates a willingness and commitment to learning over time for improved service delivery and organizational efficiency 

Safety 

  • Ensure that Safety is the #1 priority of the department
  • Understand and carries out the supervisor responsibilities as outlined in the Town of Hinton Health & Safety Directive
  • Works in a manner that is safe for everyone and reports hazards

Emergencies

  • As declared by the Director of Emergency Management, in coordination with the RCMP, emergencies will take precedence.  All other responsibilities will then become secondary in such cases.
  • Assist Town of Hinton Firefighter department with incident management response as qualifications allow and as directed by the Director, Protective Services/Fire Chief or designate.

REQUIRED QUALIFICATIONS, KNOWLEDGE, ABILITY & SKILLS

  • A High School Diploma or equivalency (e.g. G.E.D) – Required
  • Diploma in law enforcement, criminal justice or a related field; or an equivalent combination of education, training, and experience may be considered
  • Specialized training in Emergency Vehicle Operation, NFPA 1001 Level I & II Firefighter, Animal Control, Collision Investigations, Photo Radar, Transportation of Dangerous Goods Commercial Vehicle weights and dimensions, baton, OC spray, or Threat Pattern Recognition (TPR) is considered an asset
  • Hold a Level 1 or ability to be appointed as a Level 1 Community Peace Officer as per the Peace Officer Act of Alberta – Preferred
  • Capable of successfully passing and maintaining both RCMP criminal record check, and vulnerable sector check
  • Valid Drivers License and satisfactory Drivers Abstract – Required
  • Have or the ability to obtain a valid PARE test with a time of no less than 4:45 min - Required
  • Valid Alberta Class 5 Driver’s License – Required
  • Ability to work as a team player with minimum of supervision and excellent time management skills
  • Demonstrated problem solving ability, interpersonal skills, and an excellent customer service focus
  • Excellent interpersonal, verbal, and written communication skills
  • Strong conflict resolution and mediation skills
  • Understand and demonstrate skills required to conduct investigations
  • Understand courtroom procedures including attendance as a witness and documentation requirements
  • Ability to adapt to rapidly changing situations in high stress or emotional environments and are able to build strong partnerships and trust with the community
  • Intermediate skills with MS office, Report Exec and database entry
  • Knowledge of Municipal Bylaws, Provincial Statutes, and legal system
  • Ability to interpret Legislation and Municipal Bylaws
Closing Date: 
November 23, 2021
Application Return: 

SUBMIT APPLICATIONS/RESUME STATING COMPETITION NUMBER TO:

M Zygmunt
Human Resources, Advisor
Town of Hinton
2nd Floor, 131 Civic Centre Road
Hinton, AB T7V 2E5

or by email to: mzygmunt@hinton.ca