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Sr. Coordinator Community and Neighbourhood Services (Replacement of an existing role)

Job Type: 
City of Chestermere
Job Description : 

As Alberta’s fastest growing municipality, the City of Chestermere has rapidly evolved from a charming summer village into a dynamic lakeside community for over 20,000 residents. The beautiful lake, excellent schools, safe communities, pleasant neighbourhoods, growing opportunities, and a 18 hole golf course all contribute to the ambiance of a family friendly oasis. By demonstrating Collaboration, Humour/Fun, Integrity, Professionalism and Accountability, employees at the City of Chestermere use their strengths and unique abilities to contribute to the vision of Chestermere becoming Alberta’s Oasis.

The City is currently seeking a full-time Sr. Coordinator Community & Neighbourhood Services, Community & Social Development (CSD) to join our Community Services team. Reporting to the Assistant Director Community Services (CSD), the Sr. Coordinator Community Neighbourhood Services (CNS) participates in building interdependent teams that work to achieve their objectives and, in collaboration with other departments, the overall vision of the City of Chestermere within the context of the Strategic Initiatives contained within the rolling 3 year Strategic Plan.

Main responsibilities:

  • Provide level II professional level expertise and workflow coordination in the implementation, monitoring, and continuous improvement of:
    • Oversight and supervision of Community and Neighbourhood Services Coordinators and the Community Outreach Worker
    • Program evaluation and reporting e.g., work with staff team to develop comprehensive program logic models and accompanying outcomes measurement plans, data collection tools and evaluation practices including mechanisms for continuous improvement.
    • Development and coordination of community education and training programs e.g., organize, develop, promote and present learning opportunities, coordinate non-profit sector training, and community education programs (such as CES, suicide information training, leadership training, community helpers etc.)
    • Program planning, development and implementation of outreach to the community e.g., provide information and referral to residents of the service area; oversee the planning, development and implementation of FCSS programs and services in SE Rocky View County,
    • Outreach to the community as a liaison with organizations and community groups, e.g., liaise with other organizations and community groups through participation in Interagency meetings, community events, focus groups and committee meetings throughout the service area; share and collect information from these community groups and act as a representative of Community Services and FCSS.
    • Volunteer Coordination e.g., maintain an active membership with Propellus and Volunteer Alberta, leverage memberships to provide timely training and support to grant recipients and other service providers, build and maintain an internal database of annual volunteers, recruit volunteers to serve on Emergency Social Services (ESS) team, field incoming volunteer inquiries by matching to internal opportunities or making referrals to available services, develop and maintain recruitment, onboarding, training, reporting and recognition processes for department Volunteers and coordinate the Annual Volunteer Appreciation Event.
    • Supervision of grant recipients e.g., act as a City Liaison to local community groups with respect to Grant Funding opportunities, host information sessions and field inquiries regarding eligibility and application processes; receive and monitor scheduled reports and performance on outcomes, and provide consultative support and training with respect to evaluation, outcomes measurement, and reporting, including program logic model development.
    • Emergency Social Services (ESS) planning and community awareness e.g., ensure updates and coordination of the Emergency Social Services Plan in conjunction with ESS Director(s). Coordinate training and exercises in ESS twice a year.  Participate in regional and provincial ESS related networking.
  • Participate in the assessment of the current and future needs of the CSD team, gathering input and feedback, utilizing evaluation tools, analyzing and reporting statistical and evaluative data.
  • Participate in networking and facilitate partnerships with subject matter experts and service providers, e.g., peers in other municipalities, consultants, and maintain an awareness of best practices and opportunities.
  • Represent CSD internally, e.g., undertake studies and provide recommendations regarding the feasibility of policies, projects and services as required from time to time
  • Participate in the enhancement and implementation of City and Department Policies and Procedures within legislative, regulatory requirements and best practices, e.g., FCSS Act and Regulation, City of Chestermere’s Social Plan.
  • As required, represent Family and Community Services on a variety of professional associations and organizations, e.g., attend relevant training opportunities, conferences and meetings and share the acquired information.
  • As required, support negotiations, contracts and agreements with service providers and partners.
  • Provide assistance to the Assistant Director (CSD) on sensitive issues. Participate as a member of the Chestermere Emergency Response / Emergency Social Services team in preparing and enabling the community to respond in the event of a local disaster or regional disaster.

Please note: The above statements are intended to describe the general nature and level of work being performed by the incumbent of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of this position.

Required education and experience:

  • University degree in Social Work, Community & Social Development, Community Development or related discipline.
  • Related and progressive experience in data collection, program design and evaluation
  • Related and progressive experience in a supervisory role
  • Related and progressive subject matter experience (volunteers, community development, etc.)
  • Previous experience in a municipal environment.

Please note: The above statements are intended to describe the general nature and level of work being performed by the incumbent of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of this position.

Required knowledge, skills, and attributes:

  • Required certifications and/or documentation
    • Social Workers must be registered with Alberta College of Social Workers (ACSW).
    • Clear Criminal Record and Child Intervention Checks deemed satisfactory by the City.
    • Valid Class 5 Alberta Driver’s License and a Driver’s Abstract deemed satisfactory by the City.
    • Maintain valid Standard First Aid CPR C and AED certifications.

·          Expected skills and attributes

  • Knowledge of regional resources as it pertains to the City of Chestermere.
  • Analytical and creative thinking skills as a member of the CSD team, e.g., analytical skills with the ability to solve problems, make decisions, negotiate and deal effectively with people in difficult situations.
  • Knowledge of governance issues, e.g., policy development and interpretation.
  • Communication skills with the ability to communicate effectively in written and oral form, e.g., maintain ongoing communication to anticipate and prevent potential problems, develop and maintain positive and effective working relationships with staff, community service providers, the public and other stakeholders.
  • Workflow coordination capability, e.g., ability to motivate staff and citizens towards constant improvement.
  • Ability to act as an advocate, balancing the needs of stakeholders with the needs of the City
  • Strong work ethic and highly motivated, e.g., ability to work in a fast paced environment and respond to action requests and competing deadlines in a timely manner.
  • Proficiency with MS Office, e.g., Word, Excel, PowerPoint, and Outlook. Preferred skills and attributes
  • Familiarity with InDesign and Publisher is considered an asset.
Closing Date: 
December 21, 2017
Application Return: 

Interested candidates are encouraged to submit their cover letter and resume referencing Job Competition 2017- Sr. Coordinator Community Services by 4:00pm Thursday, December 21 2017 to:

City of Chestermere

105 Marina Road, Chestermere, Alberta, T1X 1V7

Attention: N Teghtmeyer      

Email: jobs@chestermere.ca

Fax:  (403) 204-7681