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Utilities Supervisor

Job Type: 
Maintenance / Trades
Town of Hinton
Competition Number: 
Job Description : 

Reporting to the Public Works Planning & Project Manager, this position plans and coordinates the day-to-day activities of the water distribution and wastewater collection. This position is the contact for the water treatment plant Services Agreement Contract and is responsible to supervise employees in operation and maintenance of the Water Distribution and Waste Collection systems. In consultation with the Public Works Planning & Project Manager, this position develops and implements sound initiatives for short term service delivery, undertakes small capital projects, and update and develop policies and procedures for the utilities department. This position will exhibit a service-oriented approach when interacting with municipal staff, contractors, and all members of the public.


Utilities (Water and Sanitary Sewer)

  • Supervises employees in the operation and maintenance of utility systems
  • Oversee the operation, maintenance, and diagnose utility system problems and ensure that necessary repairs are conducted in a timely and cost-efficient manner
  • Conduct annual Uni-Directional Flushing Program including purging of all fire hydrants and conducts Flow Tests as required
  • Monitors and conducts leak detection within distribution system
  • Repair water leaks as required
  • Repair, maintain, conduct inspections of valves, hydrants, services and meters within distribution system in a safe environment
  • Monitors Lift Stations daily and conducts weekly inspections
  • Develop and conduct annual sewer flushing programs
  • Video inspect sewer mains and service laterals as required
  • Provide advice and assistance to the Public Works Supervisor and to utility staff as it relates to utilities
  • Develop and maintain a data and information system for water and sanitary sewage control system (SCADA, MIMS) and monitor daily
  • Purchase adequate inventory to ensure minimum down time for the operation of the Utilities System
  • Ensure compliance to terms, conditions, and requirements (reporting) of the Town of Hinton Water and Wastewater approvals (AEP)
  • Maintain liaison with West Fraser to ensure adequate quality and quantity of process water is delivered WTP
  • Contract Management for WTP (Aquatera Services Contract) for the supply of potable water to the Town
  • Monitor trends in legislation and advise senior management and council
  • Review and revise water and sewer rate collection bylaws annually

Staff Management

  • Plan, direct and schedule the activities of staff in the areas of maintenance
  • Assignment of tasks and monitoring staff performance through continual feedback
  • Administers and coordinates training and safety programs and monitors manpower requirements
  • Identifies recruitment requirements and participates in the recruitment process and interviews
  • Implement appropriate disciplinary action as required within established policies and procedures
  • Communicate organization and department directives, goals, standards, policies and procedures

Contract Services

  • In cooperation with the Public Works Planning & Project Manager, participate in contract preparation, management, and administration
  • Arrange and oversee the activities for specialists, contractors, and/or equipment
  • Prepare tenders, quotations, and other documents
  • Plans, coordinates, and represents the Town’s interests pertaining to OHS, WCB, and Safety Programs

Community Development

  • Liaise with Town departments and services, industry, volunteers, ratepayers, and government agencies

Inspection Services

  • Assists with inspections and provides technical and practical input into road transportation, storm water and mechanical issues

Planning and Budgeting

  • Assists in the preparation and management of utility services operating and capital plans and budgets


  • Provide coverage in the absence of the Public Works Planning & Project Manager Manager and Public Works Supervisor
  • Participates in applicable committees, and undertakes related duties as assigned
  • May be assigned a role within the Emergency Operations Committee for Disaster Services
  • Work on call or stand by shifts for after hour call out or emergencies
  • Work around hazardous conditions including high voltage, traffic, equipment and all-weather conditions


  • Post-Secondary certification from an accredited education institution in Civil Engineering Technology, or a Diploma in Water and Wastewater Operations, or related sciences discipline is considered an asset; a combination relevant education and experience will be considered
  • Certificate of Qualification for Water Distribution Level II and Wastewater Collection Level II with the Alberta Water and Wastewater Operators Association (AWWOA) is required
  • Certificate of Qualification for Water Treatment Level I, and Wastewater Treatment Level I is considered an asset.
  • 3 years’ experience in water or wastewater facility in a municipal working environment
  • 5 years’ experience in a supervisory and leadership role preferably in a unionized work environment
  • First Aid and CPR Certificate is considered an asset
  • Advanced computer skills using planning software, GIS, and Microsoft Office Suite
  • Working knowledge of all legislation, codes, and minimum standards which regulate water and wastewater operations
  • Understands health and safety requirements to perform work in accordance with all aspects of Occupational Health & Safety (OHS) legislation including Workplace Hazardous Materials information Systems (WHMIS), and Confined Space Entry Safety Procedures
  • Must be medically and physically able to perform all duties of this position on an ongoing basis
  • Immunization for Hepatitis B and Tetanus vaccinations is strongly recommended
  • Satisfactory Criminal Record background screening is required for this position
  • A valid Class 5 Driver’s License and a satisfactory Driver’s Abstract
  • Support, coach and develop subordinate staff to engage, motivate, and sustain optimum productivity in a “safety first” environment
  • Effective interpersonal skills in dealing with staff, colleagues, the public and council under all types of conditions
  • Work cooperatively with management and staff to facilitate a team environment through behaviour, work contributions and the sharing of expertise and knowledge
  • Continually updates education, knowledge, and expertise in all aspects of the position to provide exceptional service compliant with legislation
  • Uses good judgement under pressure when making decisions with changing priorities
  • Understands the needs of the customer and provides exceptional service
  • Exceptional planning and organizational skills
  • Uses a high degree of integrity and professionalism when performing work
Closing Date: 
June 30, 2021
Application Return: 


M Zygmunt
email: mzygmunt@hinton.ca 
Human Resources, Advisor
Town of Hinton
2nd Floor, 131 Civic Centre Road
Hinton, AB T7V 2E5